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Willowcrest Health Services

3821 S Chicago Ave, South Milwaukee, Wisconsin 53172

Overview

Willowcrest Health Services has a Medicare overall rating of 2 out of 5, below the Wisconsin average of 3.1. Among the 2 nursing homes in South Milwaukee, it ranks first. Its strongest area is quality of care (3 of 5), and its weakest is health inspections (2 of 5).

Residents receive about 3.4 hours of nursing care per day, fewer than at 90% of nursing homes in Wisconsin (the state average is 4.3 hours). Of that, 0.6 hours come from registered nurses.

Its most recent standard inspection, on June 5, 2025, found 13 health deficiencies, more than the Wisconsin average of 9.2. Medicare records 1 fine totaling $21,285 in the past three years.

Willowcrest Health Services is a for-profit facility with 100 certified beds, caring for about 78 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1988.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In South Milwaukee1st of 2 facilities

Top 50%

Within 100 miles341st of 542 facilities

Top 63%

In Wisconsin234th of 321 facilities

Top 73%

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Inspections and penalties

Most recent standard inspection
June 5, 2025
Health deficiencies cited
13
Complaint-related deficiencies
0
Fines in the last 3 years
1 totaling $21,285
Payment denials
0
Total penalties
1

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.38 hrs
  • Registered nurses (RN)0.55 hrs
  • Licensed practical nurses (LPN)0.96 hrs
  • Nurse aides1.87 hrs
  • Physical therapists0.06 hrs

Facility details

Ownership
For profit - Limited Liability company
Certified beds
100
Average residents per day
78
Participates in
Medicare and Medicaid
Medicare/Medicaid since
July 21, 1988
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes