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Wheaton Franciscan HC - Terrace at St Francis

3200 S 20th St, Milwaukee, Wisconsin 53215

Overview

Wheaton Franciscan HC - Terrace at St Francis has a Medicare overall rating of 2 out of 5, below the Wisconsin average of 3.1. It ranks 6th of 17 nursing homes in Milwaukee. Its strongest area is quality of care (5 of 5), and its weakest is health inspections (1 of 5).

Residents receive about 3.1 hours of nursing care per day, fewer than at 97% of nursing homes in Wisconsin (the state average is 4.3 hours). Of that, 0.7 hours come from registered nurses.

Its most recent standard inspection, on August 20, 2025, found 26 health deficiencies, more than the Wisconsin average of 9.2. 16 of them came from complaint investigations. Medicare records 5 fines totaling $276,051 in the past three years.

Wheaton Franciscan HC - Terrace at St Francis is a nonprofit facility with 81 certified beds, caring for about 43 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1994.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In Milwaukee6th of 17 facilities

Top 36%

Within 100 miles270th of 509 facilities

Top 54%

In Wisconsin194th of 321 facilities

Top 61%

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Inspections and penalties

Most recent standard inspection
August 20, 2025
Health deficiencies cited
26
Complaint-related deficiencies
16
Fines in the last 3 years
5 totaling $276,051
Payment denials
2
Total penalties
7

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.11 hrs
  • Registered nurses (RN)0.74 hrs
  • Licensed practical nurses (LPN)0.73 hrs
  • Nurse aides1.64 hrs
  • Physical therapists0.02 hrs

Facility details

Ownership
Non profit - Corporation
Certified beds
81
Average residents per day
43
Participates in
Medicare and Medicaid
Medicare/Medicaid since
September 23, 1994
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes