Overview
Willow Tree Healthcare Center has a Medicare overall rating of 4 out of 5, above the West Virginia average of 3.1. It is the highest-rated of the 2 nursing homes in Charles Town. It scores best on quality of care (5 of 5) and lowest on health inspections (3 of 5).
Residents receive about 3.6 hours of nursing care per day, more than at 57% of nursing homes in West Virginia (the state average is 3.7 hours). Of that, 0.6 hours come from registered nurses.
Its most recent standard inspection, on July 24, 2025, found 12 health deficiencies, more than the West Virginia average of 11.3. 3 of them came from complaint investigations. Medicare records 1 fine totaling $8,018 in the past three years.
Willow Tree Healthcare Center is a for-profit facility with 104 certified beds, caring for about 98 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1997.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 50%
Top 28%
Top 20%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- July 24, 2025
- Health deficiencies cited
- 12
- Complaint-related deficiencies
- 3
- Fines in the last 3 years
- 1 totaling $8,018
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.59 hrs
- Registered nurses (RN)0.62 hrs
- Licensed practical nurses (LPN)1.08 hrs
- Nurse aides1.88 hrs
- Physical therapists0.05 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 104
- Average residents per day
- 98
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- October 10, 1997
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes