Overview
Shenandoah Center has a Medicare overall rating of 2 out of 5, below the West Virginia average of 3.1. It ranks 2nd of 2 nursing homes in Charles Town. It scores best on quality of care (3 of 5) and lowest on health inspections (2 of 5).
Residents receive about 3.1 hours of nursing care per day, fewer than at 86% of nursing homes in West Virginia (the state average is 3.7 hours). Of that, 1.0 hours come from registered nurses.
Its most recent standard inspection, on March 11, 2026, found 9 health deficiencies, fewer than the West Virginia average of 11.3. 2 of them came from complaint investigations. Medicare records 4 fines totaling $48,469 in the past three years.
Shenandoah Center is a for-profit facility with 78 certified beds, caring for about 76 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1998.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 82%
Top 74%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- March 11, 2026
- Health deficiencies cited
- 9
- Complaint-related deficiencies
- 2
- Fines in the last 3 years
- 4 totaling $48,469
- Payment denials
- 0
- Total penalties
- 4
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.09 hrs
- Registered nurses (RN)0.96 hrs
- Licensed practical nurses (LPN)0.42 hrs
- Nurse aides1.70 hrs
- Physical therapists0.07 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 78
- Average residents per day
- 76
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- April 16, 1998
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes