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Tsali Care Center

267 Tsali Care Way, Cherokee, North Carolina 28719

Medicare lists this as a Special Focus Facility, a home with a history of serious quality issues that receives more frequent inspections.

Overview

Tsali Care Center has a Medicare overall rating of 1 out of 5, below the North Carolina average of 3.0. It is the only Medicare-rated nursing home in Cherokee. It scores best on staffing (5 of 5) and lowest on health inspections (1 of 5).

Residents receive about 5.9 hours of nursing care per day, more than at 96% of nursing homes in North Carolina (the state average is 3.9 hours). Of that, 1.2 hours come from registered nurses.

Its most recent standard inspection, on August 1, 2025, found 27 health deficiencies, more than the North Carolina average of 4.5. 3 of them came from complaint investigations. Medicare records 4 fines totaling $157,555 in the past three years.

Tsali Care Center is a nonprofit facility with 100 certified beds, caring for about 93 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1996.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

Within 100 miles239th of 246 facilities

Top 98%

In North Carolina409th of 415 facilities

Top 99%

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Inspections and penalties

Most recent standard inspection
August 1, 2025
Health deficiencies cited
27
Complaint-related deficiencies
3
Fines in the last 3 years
4 totaling $157,555
Payment denials
1
Total penalties
5

Staffing

Average hours of care each resident receives per day.

  • All nursing staff5.86 hrs
  • Registered nurses (RN)1.19 hrs
  • Licensed practical nurses (LPN)0.56 hrs
  • Nurse aides4.10 hrs
  • Physical therapists0.02 hrs

Facility details

Ownership
Non profit - Corporation
Certified beds
100
Average residents per day
93
Participates in
Medicare and Medicaid
Medicare/Medicaid since
April 18, 1996
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes