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Vero Health & Rehab of Sylva

417 Cloverdale Road, Sylva, North Carolina 28779

Medicare lists this as a Special Focus Facility, a home with a history of serious quality issues that receives more frequent inspections.

Overview

Vero Health & Rehab of Sylva has a Medicare overall rating of 1 out of 5, below the North Carolina average of 3.0. It ranks 2nd of 2 nursing homes in Sylva. Its strongest area is quality of care (3 of 5), and its weakest is health inspections (1 of 5).

Residents receive about 3.8 hours of nursing care per day, more than at 68% of nursing homes in North Carolina (the state average is 3.9 hours). Of that, 0.8 hours come from registered nurses.

Its most recent standard inspection, on August 14, 2025, found 7 health deficiencies, more than the North Carolina average of 4.5. Medicare records 4 fines totaling $359,818 in the past three years.

Vero Health & Rehab of Sylva is a for-profit facility with 106 certified beds, caring for about 89 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1989.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In Sylva2nd of 2 facilities

Top 100%

Within 100 miles226th of 257 facilities

Top 88%

In North Carolina364th of 415 facilities

Top 88%

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Inspections and penalties

Most recent standard inspection
August 14, 2025
Health deficiencies cited
7
Complaint-related deficiencies
0
Fines in the last 3 years
4 totaling $359,818
Payment denials
2
Total penalties
6

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.79 hrs
  • Registered nurses (RN)0.76 hrs
  • Licensed practical nurses (LPN)0.57 hrs
  • Nurse aides2.46 hrs
  • Physical therapists0.06 hrs

Facility details

Ownership
For profit - Limited Liability company
Certified beds
106
Average residents per day
89
Participates in
Medicare and Medicaid
Medicare/Medicaid since
May 10, 1989
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes