Overview
Norview Heights Rehabilitation and Nursing has a Medicare overall rating of 2 out of 5, below the Virginia average of 3.1. It ranks 6th of 8 nursing homes in Norfolk. It scores best on quality of care (4 of 5) and lowest on staffing (1 of 5).
Residents receive about 3.2 hours of nursing care per day, fewer than at 84% of nursing homes in Virginia (the state average is 3.9 hours). Of that, 0.4 hours come from registered nurses.
Its most recent standard inspection, on October 28, 2021, found 11 health deficiencies, fewer than the Virginia average of 14.0. It has no fines on record for the past three years, while 38% of Virginia nursing homes have been fined.
Norview Heights Rehabilitation and Nursing is a for-profit facility with 60 certified beds, caring for about 52 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1996.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 75%
Top 62%
Top 72%
Family reviews
- Sharon WoodrumJanuary 2024
This facility is the dirtiest ans smells horrible. The staff needs to consider would they place their parents in there or themselves. It's nasty.
Inspections and penalties
- Most recent standard inspection
- October 28, 2021
- Health deficiencies cited
- 11
- Complaint-related deficiencies
- 0
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.20 hrs
- Registered nurses (RN)0.42 hrs
- Licensed practical nurses (LPN)1.06 hrs
- Nurse aides1.72 hrs
- Physical therapists0.17 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 60
- Average residents per day
- 52
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- May 1, 1996
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes