Overview
Norfolk Health Care Center has a Medicare overall rating of 1 out of 5, below the Virginia average of 3.1. It ranks 7th of 8 nursing homes in Norfolk. Its strongest area is quality of care (4 of 5), and its weakest is staffing (1 of 5).
Residents receive about 3.1 hours of nursing care per day, fewer than at 89% of nursing homes in Virginia (the state average is 3.9 hours). Of that, 0.4 hours come from registered nurses.
Its most recent standard inspection, on July 15, 2021, found 19 health deficiencies, more than the Virginia average of 14.0. 7 of them came from complaint investigations. Medicare records 1 fine totaling $102,245 in the past three years.
Norfolk Health Care Center is a for-profit facility with 180 certified beds, caring for about 173 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1990.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 88%
Top 74%
Top 81%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- July 15, 2021
- Health deficiencies cited
- 19
- Complaint-related deficiencies
- 7
- Fines in the last 3 years
- 1 totaling $102,245
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.11 hrs
- Registered nurses (RN)0.43 hrs
- Licensed practical nurses (LPN)1.03 hrs
- Nurse aides1.65 hrs
- Physical therapists0.10 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 180
- Average residents per day
- 173
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- May 4, 1990
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes