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Complete Care at Regent

50 Polifly Road, Hackensack, New Jersey 07601

Overview

Complete Care at Regent has a Medicare overall rating of 3 out of 5, below the New Jersey average of 3.5. It ranks 2nd of 3 nursing homes in Hackensack. Its strongest area is quality of care (5 of 5), and its weakest is health inspections (2 of 5).

Residents receive about 3.3 hours of nursing care per day, fewer than at 82% of nursing homes in New Jersey (the state average is 3.9 hours). Of that, 0.5 hours come from registered nurses.

Its most recent standard inspection, on July 28, 2026, found 15 health deficiencies, more than the New Jersey average of 8.4. 2 of them came from complaint investigations. It has no fines on record for the past three years, while 40% of New Jersey nursing homes have been fined.

Complete Care at Regent is a for-profit facility with 180 certified beds, caring for about 161 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1990.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In Hackensack2nd of 3 facilities

Top 67%

Within 100 miles542nd of 1,049 facilities

Top 52%

In New Jersey200th of 346 facilities

Top 58%

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Inspections and penalties

Most recent standard inspection
July 28, 2026
Health deficiencies cited
15
Complaint-related deficiencies
2
Fines in the last 3 years
0
Payment denials
0
Total penalties
0

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.30 hrs
  • Registered nurses (RN)0.50 hrs
  • Licensed practical nurses (LPN)0.73 hrs
  • Nurse aides2.08 hrs
  • Physical therapists0.04 hrs

Facility details

Ownership
For profit - Limited Liability company
Certified beds
180
Average residents per day
161
Participates in
Medicare and Medicaid
Medicare/Medicaid since
May 1, 1990
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes