Overview
Complete Care at Prospect Heights has a Medicare overall rating of 2 out of 5, below the New Jersey average of 3.5. It ranks 3rd of 3 nursing homes in Hackensack. It scores best on quality of care (5 of 5) and lowest on health inspections (1 of 5).
Residents receive about 2.8 hours of nursing care per day, fewer than at 99% of nursing homes in New Jersey (the state average is 3.9 hours). Of that, 0.9 hours come from registered nurses.
Its most recent standard inspection, on January 29, 2026, found 19 health deficiencies, more than the New Jersey average of 8.4. 2 of them came from complaint investigations. Medicare records 6 fines totaling $59,312 in the past three years.
Complete Care at Prospect Heights is a for-profit facility with 196 certified beds, caring for about 132 residents on an average day. It accepts both Medicare and Medicaid and has participated since 2000.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 74%
Top 81%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- January 29, 2026
- Health deficiencies cited
- 19
- Complaint-related deficiencies
- 2
- Fines in the last 3 years
- 6 totaling $59,312
- Payment denials
- 0
- Total penalties
- 6
Staffing
Average hours of care each resident receives per day.
- All nursing staff2.79 hrs
- Registered nurses (RN)0.85 hrs
- Licensed practical nurses (LPN)0.65 hrs
- Nurse aides1.28 hrs
- Physical therapists0.14 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 196
- Average residents per day
- 132
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- January 5, 2000
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes