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Desert Haven Care Center

2645 East Thomas Road, Phoenix, Arizona 85016

Overview

Desert Haven Care Center has a Medicare overall rating of 1 out of 5, below the Arizona average of 3.4. It ranks 22nd of 23 nursing homes in Phoenix. Its strongest area is quality of care (3 of 5), and its weakest is health inspections (1 of 5).

Residents receive about 4.6 hours of nursing care per day, more than at 75% of nursing homes in Arizona (the state average is 4.1 hours). Of that, 0.4 hours come from registered nurses.

Its most recent standard inspection, on September 5, 2025, found 11 health deficiencies, more than the Arizona average of 6.2. 9 of them came from complaint investigations. Medicare records 3 fines totaling $67,818 in the past three years.

Desert Haven Care Center is a for-profit facility with 115 certified beds, caring for about 87 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1975.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In Phoenix22nd of 23 facilities

Top 96%

Within 100 miles95th of 97 facilities

Top 98%

In Arizona135th of 139 facilities

Top 98%

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Inspections and penalties

Most recent standard inspection
September 5, 2025
Health deficiencies cited
11
Complaint-related deficiencies
9
Fines in the last 3 years
3 totaling $67,818
Payment denials
0
Total penalties
3

Staffing

Average hours of care each resident receives per day.

  • All nursing staff4.61 hrs
  • Registered nurses (RN)0.45 hrs
  • Licensed practical nurses (LPN)0.92 hrs
  • Nurse aides3.25 hrs
  • Physical therapists0.00 hrs

Facility details

Ownership
For profit - Limited Liability company
Certified beds
115
Average residents per day
87
Participates in
Medicare and Medicaid
Medicare/Medicaid since
February 4, 1975
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes