Overview
West Hills Health and Rehab has a Medicare overall rating of 3 out of 5, in line with the Tennessee average of 3.1. It ranks 10th of 13 nursing homes in Knoxville. It scores best on health inspections (4 of 5) and lowest on staffing (1 of 5).
Residents receive about 3.8 hours of nursing care per day, more than at 62% of nursing homes in Tennessee (the state average is 3.8 hours). Of that, 0.7 hours come from registered nurses.
Its most recent standard inspection, on November 15, 2024, found 5 health deficiencies, more than the Tennessee average of 4.3. It has no fines on record for the past three years, while 33% of Tennessee nursing homes have been fined.
West Hills Health and Rehab is a nonprofit facility with 194 certified beds, caring for about 110 residents on an average day. It accepts both Medicare and Medicaid and has participated since 2011.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 77%
Top 60%
Top 61%
Family reviews
No reviews yet. If your family has experience with West Hills Health and Rehab, your review helps others decide.
Inspections and penalties
- Most recent standard inspection
- November 15, 2024
- Health deficiencies cited
- 5
- Complaint-related deficiencies
- 0
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.78 hrs
- Registered nurses (RN)0.69 hrs
- Licensed practical nurses (LPN)1.07 hrs
- Nurse aides2.02 hrs
- Physical therapists0.04 hrs
Facility details
- Ownership
- Non profit - Corporation
- Certified beds
- 194
- Average residents per day
- 110
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- January 20, 2011
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes