Overview
Touchpoints at Manchester has a Medicare overall rating of 5 out of 5, above the Connecticut average of 3.0. It is the highest-rated of the 3 nursing homes in Manchester. It scores best on quality of care (5 of 5) and lowest on staffing (2 of 5).
Residents receive about 3.0 hours of nursing care per day, fewer than at 99% of nursing homes in Connecticut (the state average is 3.9 hours). Of that, 0.4 hours come from registered nurses.
Its most recent standard inspection, on August 13, 2025, found 5 health deficiencies, fewer than the Connecticut average of 12.7. 2 of them came from complaint investigations. It has no fines on record for the past three years, while 56% of Connecticut nursing homes have been fined.
Touchpoints at Manchester is a for-profit facility with 127 certified beds, caring for about 120 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1988.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 34%
Top 14%
Top 15%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- August 13, 2025
- Health deficiencies cited
- 5
- Complaint-related deficiencies
- 2
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff2.96 hrs
- Registered nurses (RN)0.45 hrs
- Licensed practical nurses (LPN)0.70 hrs
- Nurse aides1.81 hrs
- Physical therapists0.04 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 127
- Average residents per day
- 120
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- January 1, 1988
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes