Overview
Biltmore Haven Nursing and Rehabilitation has a Medicare overall rating of 1 out of 5, below the North Carolina average of 3.0. It is the only Medicare-rated nursing home in Arden. Its strongest area is quality of care (4 of 5), and its weakest is health inspections (1 of 5).
Residents receive about 2.9 hours of nursing care per day, fewer than at 99% of nursing homes in North Carolina (the state average is 3.9 hours). Of that, 0.6 hours come from registered nurses.
Its most recent standard inspection, on July 31, 2026, found 10 health deficiencies, more than the North Carolina average of 4.5. 4 of them came from complaint investigations. Medicare records 3 fines totaling $179,790 in the past three years.
Biltmore Haven Nursing and Rehabilitation is a for-profit facility with 100 certified beds, caring for about 81 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1996.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 87%
Top 84%
Family reviews
No reviews yet. If your family has experience with Biltmore Haven Nursing and Rehabilitation, your review helps others decide.
Inspections and penalties
- Most recent standard inspection
- July 31, 2026
- Health deficiencies cited
- 10
- Complaint-related deficiencies
- 4
- Fines in the last 3 years
- 3 totaling $179,790
- Payment denials
- 1
- Total penalties
- 4
Staffing
Average hours of care each resident receives per day.
- All nursing staff2.86 hrs
- Registered nurses (RN)0.65 hrs
- Licensed practical nurses (LPN)0.35 hrs
- Nurse aides1.87 hrs
- Physical therapists0.03 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 100
- Average residents per day
- 81
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- July 2, 1996
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes