Overview
Complete Care at Glendale West has a Medicare overall rating of 3 out of 5, in line with the Wisconsin average of 3.1. It is the highest-rated of the 2 nursing homes in Glendale. It scores best on quality of care (5 of 5) and lowest on health inspections (2 of 5).
Residents receive about 4.5 hours of nursing care per day, more than at 71% of nursing homes in Wisconsin (the state average is 4.3 hours). Of that, 0.7 hours come from registered nurses.
Its most recent standard inspection, on May 22, 2025, found 17 health deficiencies, more than the Wisconsin average of 9.2. 10 of them came from complaint investigations. Medicare records 1 fine totaling $11,180 in the past three years.
Complete Care at Glendale West is a for-profit facility with 94 certified beds, caring for about 77 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1994.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 50%
Top 39%
Top 44%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- May 22, 2025
- Health deficiencies cited
- 17
- Complaint-related deficiencies
- 10
- Fines in the last 3 years
- 1 totaling $11,180
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff4.54 hrs
- Registered nurses (RN)0.72 hrs
- Licensed practical nurses (LPN)0.80 hrs
- Nurse aides3.03 hrs
- Physical therapists0.06 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 94
- Average residents per day
- 77
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- July 15, 1994
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes