Overview
Massena Rehabilitation & Nursing Center has a Medicare overall rating of 1 out of 5, below the New York average of 3.1. It ranks 2nd of 2 nursing homes in Massena. Its strongest area is staffing (3 of 5), and its weakest is health inspections (1 of 5).
Residents receive about 3.3 hours of nursing care per day, fewer than at 70% of nursing homes in New York (the state average is 3.7 hours). Of that, 0.6 hours come from registered nurses.
Its most recent standard inspection, on August 15, 2025, found 22 health deficiencies, more than the New York average of 8.0. 10 of them came from complaint investigations. Medicare records 4 fines totaling $131,142 in the past three years.
Massena Rehabilitation & Nursing Center is a for-profit facility with 160 certified beds, caring for about 137 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1977.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 96%
Top 95%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- August 15, 2025
- Health deficiencies cited
- 22
- Complaint-related deficiencies
- 10
- Fines in the last 3 years
- 4 totaling $131,142
- Payment denials
- 0
- Total penalties
- 4
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.32 hrs
- Registered nurses (RN)0.56 hrs
- Licensed practical nurses (LPN)0.45 hrs
- Nurse aides2.31 hrs
- Physical therapists0.11 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 160
- Average residents per day
- 137
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- April 1, 1977
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes