Overview
Optalis Health & Rehabilitation at Kent-Crossing has a Medicare overall rating of 1 out of 5, below the Michigan average of 3.2. It ranks 19th of 19 nursing homes in Grand Rapids. It scores best on quality of care (3 of 5) and lowest on health inspections (1 of 5).
Residents receive about 3.7 hours of nursing care per day, fewer than at 59% of nursing homes in Michigan (the state average is 4.0 hours). Of that, 0.6 hours come from registered nurses.
Its most recent standard inspection, on March 19, 2026, found 26 health deficiencies, more than the Michigan average of 9.9. 18 of them came from complaint investigations. It has no fines on record for the past three years, while 37% of Michigan nursing homes have been fined.
Optalis Health & Rehabilitation at Kent-Crossing is a for-profit facility with 182 certified beds, caring for about 125 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1967.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 94%
Top 94%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- March 19, 2026
- Health deficiencies cited
- 26
- Complaint-related deficiencies
- 18
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.74 hrs
- Registered nurses (RN)0.58 hrs
- Licensed practical nurses (LPN)0.89 hrs
- Nurse aides2.27 hrs
- Physical therapists0.04 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 182
- Average residents per day
- 125
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- January 1, 1967
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes