Overview
Otterbein New Albany has a Medicare overall rating of 1 out of 5, below the Ohio average of 3.2. It ranks 3rd of 3 nursing homes in New Albany. It scores best on staffing (4 of 5) and lowest on health inspections (1 of 5).
Residents receive about 4.8 hours of nursing care per day, more than at 95% of nursing homes in Ohio (the state average is 3.7 hours). Of that, 0.6 hours come from registered nurses.
Its most recent standard inspection, on February 26, 2026, found 11 health deficiencies, more than the Ohio average of 10.4. 4 of them came from complaint investigations. Medicare records 1 fine totaling $23,980 in the past three years.
Otterbein New Albany is a nonprofit facility with 60 certified beds, caring for about 54 residents on an average day. It accepts both Medicare and Medicaid and has participated since 2015.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 100%
Top 100%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- February 26, 2026
- Health deficiencies cited
- 11
- Complaint-related deficiencies
- 4
- Fines in the last 3 years
- 1 totaling $23,980
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff4.85 hrs
- Registered nurses (RN)0.63 hrs
- Licensed practical nurses (LPN)0.85 hrs
- Nurse aides3.37 hrs
- Physical therapists0.05 hrs
Facility details
- Ownership
- Non profit - Corporation
- Certified beds
- 60
- Average residents per day
- 54
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- March 5, 2015
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes