Overview
Ontario Center for Rehabilitation and Healthcare has a Medicare overall rating of 1 out of 5, below the New York average of 3.1. It ranks 3rd of 3 nursing homes in Canandaigua. It scores best on quality of care (3 of 5) and lowest on health inspections (1 of 5).
Residents receive about 3.0 hours of nursing care per day, fewer than at 88% of nursing homes in New York (the state average is 3.7 hours). Of that, 0.5 hours come from registered nurses.
Its most recent standard inspection, on January 31, 2025, found 20 health deficiencies, more than the New York average of 8.0. 11 of them came from complaint investigations. Medicare records 1 fine totaling $117,878 in the past three years.
Ontario Center for Rehabilitation and Healthcare is a for-profit facility with 98 certified beds, caring for about 94 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1977.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 90%
Top 92%
Family reviews
- jbsmomJanuary 2021
Would never allow another family member to be placed here! My mother was placed here for short term rehab. While physical therapy did a good job getting her back on her feet, this facility is significantly understaffed, therefore patients receive inadequate physical care. Cleanliness is sadly lacking. By the time food gets to patients, it is cold. Phone calls and emails with concerns go unanswered. COVID swept through the place when she was set to go home and she tested positive and was quarantined with another patient for two more miserable weeks. Only another medical emergency with her heart got her out of there so that we could safely get her home. Rating of 1
Inspections and penalties
- Most recent standard inspection
- January 31, 2025
- Health deficiencies cited
- 20
- Complaint-related deficiencies
- 11
- Fines in the last 3 years
- 1 totaling $117,878
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.00 hrs
- Registered nurses (RN)0.49 hrs
- Licensed practical nurses (LPN)0.74 hrs
- Nurse aides1.76 hrs
- Physical therapists0.13 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 98
- Average residents per day
- 94
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- January 1, 1977
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes