Skip to content

Novato Healthcare Center

1565 Hill Road, Novato, California 94947

Medicare lists this as a Special Focus Facility, a home with a history of serious quality issues that receives more frequent inspections.

Overview

Novato Healthcare Center has a Medicare overall rating of 1 out of 5, below the California average of 3.2. It is the only Medicare-rated nursing home in Novato. Its strongest area is staffing (3 of 5), and its weakest is health inspections (1 of 5).

Residents receive about 3.7 hours of nursing care per day, fewer than at 95% of nursing homes in California (the state average is 4.5 hours). Of that, 0.5 hours come from registered nurses.

Its most recent standard inspection, on November 13, 2025, found 47 health deficiencies, more than the California average of 15.5. 30 of them came from complaint investigations. Medicare records 3 fines totaling $119,968 in the past three years.

Novato Healthcare Center is a for-profit facility with 181 certified beds, caring for about 176 residents on an average day. It accepts both Medicare and Medicaid and has participated since 2007.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

Within 100 miles329th of 332 facilities

Top 100%

In California1120th of 1,154 facilities

Top 98%

Family reviews

No reviews yet. If your family has experience with Novato Healthcare Center, your review helps others decide.

Review Novato Healthcare Center

Rate each area from 1 (poor) to 5 (excellent)
Food
Staff
Rooms
Residents

Your name and review are published. Your email is never shown. Privacy policy

Inspections and penalties

Most recent standard inspection
November 13, 2025
Health deficiencies cited
47
Complaint-related deficiencies
30
Fines in the last 3 years
3 totaling $119,968
Payment denials
1
Total penalties
4

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.75 hrs
  • Registered nurses (RN)0.49 hrs
  • Licensed practical nurses (LPN)0.77 hrs
  • Nurse aides2.49 hrs
  • Physical therapists0.02 hrs

Facility details

Ownership
For profit - Individual
Certified beds
181
Average residents per day
176
Participates in
Medicare and Medicaid
Medicare/Medicaid since
October 31, 2007
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Both
Sprinklers in all required areas
Yes