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Complete Care at Milford Manor

69 Maple Road, West Milford, New Jersey 07480

Overview

Complete Care at Milford Manor has a Medicare overall rating of 2 out of 5, below the New Jersey average of 3.5. It is the only Medicare-rated nursing home in West Milford. Its strongest area is quality of care (4 of 5), and its weakest is health inspections (2 of 5).

Residents receive about 3.1 hours of nursing care per day, fewer than at 94% of nursing homes in New Jersey (the state average is 3.9 hours). Of that, 0.5 hours come from registered nurses.

Its most recent standard inspection, on March 7, 2025, found 13 health deficiencies, more than the New Jersey average of 8.4. Medicare records 1 fine totaling $3,595 in the past three years.

Complete Care at Milford Manor is a for-profit facility with 120 certified beds, caring for about 114 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1989.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

Within 100 miles836th of 1,061 facilities

Top 79%

In New Jersey303rd of 346 facilities

Top 88%

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Inspections and penalties

Most recent standard inspection
March 7, 2025
Health deficiencies cited
13
Complaint-related deficiencies
0
Fines in the last 3 years
1 totaling $3,595
Payment denials
0
Total penalties
1

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.09 hrs
  • Registered nurses (RN)0.55 hrs
  • Licensed practical nurses (LPN)0.68 hrs
  • Nurse aides1.85 hrs
  • Physical therapists0.05 hrs

Facility details

Ownership
For profit - Corporation
Certified beds
120
Average residents per day
114
Participates in
Medicare and Medicaid
Medicare/Medicaid since
June 1, 1989
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes