Overview
Vancrest-Upper Valley has a Medicare overall rating of 3 out of 5, in line with the Ohio average of 3.2. It ranks 2nd of 2 nursing homes in Troy. It scores best on quality of care (5 of 5) and lowest on health inspections (2 of 5).
Residents receive about 3.8 hours of nursing care per day, more than at 68% of nursing homes in Ohio (the state average is 3.7 hours). Of that, 0.6 hours come from registered nurses.
Its most recent standard inspection, on July 21, 2026, found 14 health deficiencies, more than the Ohio average of 10.4. 1 of them came from complaint investigations. It has no fines on record for the past three years, while 32% of Ohio nursing homes have been fined.
Vancrest-Upper Valley is a for-profit facility with 127 certified beds, caring for about 116 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1989.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 50%
Top 49%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- July 21, 2026
- Health deficiencies cited
- 14
- Complaint-related deficiencies
- 1
- Fines in the last 3 years
- 0
- Payment denials
- 1
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.83 hrs
- Registered nurses (RN)0.59 hrs
- Licensed practical nurses (LPN)0.95 hrs
- Nurse aides2.29 hrs
- Physical therapists0.05 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 127
- Average residents per day
- 116
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- May 8, 1989
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes