Overview
Kirkhaven has a Medicare overall rating of 1 out of 5, below the New York average of 3.1. It ranks 21st of 22 nursing homes in Rochester. It scores best on quality of care (3 of 5) and lowest on health inspections (1 of 5).
Residents receive about 3.0 hours of nursing care per day, fewer than at 89% of nursing homes in New York (the state average is 3.7 hours). Of that, 0.4 hours come from registered nurses.
Its most recent standard inspection, on December 9, 2024, found 21 health deficiencies, more than the New York average of 8.0. 12 of them came from complaint investigations. Medicare records 1 fine totaling $8,278 in the past three years.
Kirkhaven is a nonprofit facility with 147 certified beds, caring for about 130 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1984.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 96%
Top 90%
Top 92%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- December 9, 2024
- Health deficiencies cited
- 21
- Complaint-related deficiencies
- 12
- Fines in the last 3 years
- 1 totaling $8,278
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff2.99 hrs
- Registered nurses (RN)0.39 hrs
- Licensed practical nurses (LPN)1.10 hrs
- Nurse aides1.50 hrs
- Physical therapists0.08 hrs
Facility details
- Ownership
- Non profit - Corporation
- Certified beds
- 147
- Average residents per day
- 130
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- February 20, 1984
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes