Overview
Complete Care at Kensington has a Medicare overall rating of 1 out of 5, below the Wisconsin average of 3.1. It ranks 2nd of 4 nursing homes in Waukesha. Its strongest area is quality of care (3 of 5), and its weakest is staffing (1 of 5).
Residents receive about 3.8 hours of nursing care per day, fewer than at 69% of nursing homes in Wisconsin (the state average is 4.3 hours). Of that, 0.4 hours come from registered nurses.
Its most recent standard inspection, on April 29, 2026, found 5 health deficiencies, fewer than the Wisconsin average of 9.2. 1 of them came from complaint investigations. Medicare records 1 fine totaling $66,632 in the past three years.
Complete Care at Kensington is a for-profit facility with 150 certified beds, caring for about 67 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1971.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 50%
Top 82%
Top 85%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- April 29, 2026
- Health deficiencies cited
- 5
- Complaint-related deficiencies
- 1
- Fines in the last 3 years
- 1 totaling $66,632
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.76 hrs
- Registered nurses (RN)0.36 hrs
- Licensed practical nurses (LPN)1.25 hrs
- Nurse aides2.15 hrs
- Physical therapists0.03 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 150
- Average residents per day
- 67
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- June 17, 1971
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes