Overview
The Highlands has a Medicare overall rating of 3 out of 5, in line with the Massachusetts average of 3.1. It is the highest-rated of the 3 nursing homes in Fitchburg. It scores best on quality of care (4 of 5) and lowest on health inspections (3 of 5).
Residents receive about 4.0 hours of nursing care per day, more than at 69% of nursing homes in Massachusetts (the state average is 3.9 hours). Of that, 0.4 hours come from registered nurses.
Its most recent standard inspection, on November 25, 2025, found 7 health deficiencies, more than the Massachusetts average of 6.4. It has no fines on record for the past three years, while 45% of Massachusetts nursing homes have been fined.
The Highlands is a for-profit facility with 168 certified beds, caring for about 157 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1988.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 34%
Top 49%
Top 49%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- November 25, 2025
- Health deficiencies cited
- 7
- Complaint-related deficiencies
- 0
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.98 hrs
- Registered nurses (RN)0.40 hrs
- Licensed practical nurses (LPN)1.18 hrs
- Nurse aides2.40 hrs
- Physical therapists0.08 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 168
- Average residents per day
- 157
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- December 8, 1988
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes