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Willows of New Castle

1023 N 20th St, New Castle, Indiana 47362

Overview

Willows of New Castle has a Medicare overall rating of 1 out of 5, below the Indiana average of 3.2. It ranks 5th of 5 nursing homes in New Castle. Its strongest area is health inspections (3 of 5), and its weakest is quality of care (1 of 5).

Residents receive about 3.9 hours of nursing care per day, more than at 76% of nursing homes in Indiana (the state average is 3.7 hours). Of that, 0.6 hours come from registered nurses.

Its most recent standard inspection, on March 6, 2026, found 7 health deficiencies, fewer than the Indiana average of 7.1. 5 of them came from complaint investigations. It has no fines on record for the past three years, while 18% of Indiana nursing homes have been fined.

Willows of New Castle is a for-profit facility with 95 certified beds, caring for about 63 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1969.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In New Castle5th of 5 facilities

Top 100%

Within 100 miles586th of 590 facilities

Top 100%

In Indiana499th of 504 facilities

Top 100%

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Inspections and penalties

Most recent standard inspection
March 6, 2026
Health deficiencies cited
7
Complaint-related deficiencies
5
Fines in the last 3 years
0
Payment denials
0
Total penalties
0

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.93 hrs
  • Registered nurses (RN)0.64 hrs
  • Licensed practical nurses (LPN)0.78 hrs
  • Nurse aides2.51 hrs
  • Physical therapists0.05 hrs

Facility details

Ownership
For profit - Corporation
Certified beds
95
Average residents per day
63
Participates in
Medicare and Medicaid
Medicare/Medicaid since
March 14, 1969
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes