Overview
Heritage Health Services has a Medicare overall rating of 3 out of 5, in line with the Wisconsin average of 3.1. It is the only Medicare-rated nursing home in Port Washington. It scores 3 of 5 on health inspections, quality of care and staffing alike.
Residents receive about 3.8 hours of nursing care per day, fewer than at 68% of nursing homes in Wisconsin (the state average is 4.3 hours). Of that, 1.4 hours come from registered nurses.
Its most recent standard inspection, on June 10, 2026, found 8 health deficiencies, fewer than the Wisconsin average of 9.2. Medicare records 1 fine totaling $17,170 in the past three years.
Heritage Health Services is a for-profit facility with 50 certified beds, caring for about 29 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1996.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 51%
Top 50%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- June 10, 2026
- Health deficiencies cited
- 8
- Complaint-related deficiencies
- 0
- Fines in the last 3 years
- 1 totaling $17,170
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.76 hrs
- Registered nurses (RN)1.38 hrs
- Licensed practical nurses (LPN)0.57 hrs
- Nurse aides1.81 hrs
- Physical therapists0.03 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 50
- Average residents per day
- 29
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- June 1, 1996
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes