Overview
Arc at Normal has a Medicare overall rating of 1 out of 5, below the Illinois average of 2.6. It ranks 3rd of 3 nursing homes in Normal. It scores best on health inspections (2 of 5) and lowest on staffing (1 of 5).
Residents receive about 2.8 hours of nursing care per day, fewer than at 88% of nursing homes in Illinois (the state average is 3.5 hours). Of that, 0.5 hours come from registered nurses.
Its most recent standard inspection, on February 21, 2025, found 19 health deficiencies, more than the Illinois average of 12.5. 14 of them came from complaint investigations. Medicare records 3 fines totaling $116,779 in the past three years.
Arc at Normal is a for-profit facility with 141 certified beds, caring for about 116 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1992.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 81%
Top 82%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- February 21, 2025
- Health deficiencies cited
- 19
- Complaint-related deficiencies
- 14
- Fines in the last 3 years
- 3 totaling $116,779
- Payment denials
- 2
- Total penalties
- 5
Staffing
Average hours of care each resident receives per day.
- All nursing staff2.76 hrs
- Registered nurses (RN)0.51 hrs
- Licensed practical nurses (LPN)0.46 hrs
- Nurse aides1.79 hrs
- Physical therapists0.05 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 141
- Average residents per day
- 116
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- August 1, 1992
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes