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Heritage Hall-Rich Creek

120 Old Virginia Avenue, Rich Creek, Virginia 24147

Overview

Heritage Hall-Rich Creek has a Medicare overall rating of 4 out of 5, above the Virginia average of 3.1. It is the only Medicare-rated nursing home in Rich Creek. It scores best on health inspections (4 of 5) and lowest on staffing (2 of 5).

Residents receive about 3.6 hours of nursing care per day, more than at 55% of nursing homes in Virginia (the state average is 3.9 hours). Of that, 0.3 hours come from registered nurses.

Its most recent standard inspection, on March 14, 2024, found 10 health deficiencies, fewer than the Virginia average of 14.0. 1 of them came from complaint investigations. It has no fines on record for the past three years, while 38% of Virginia nursing homes have been fined.

Heritage Hall-Rich Creek is a for-profit facility with 120 certified beds, caring for about 104 residents on an average day. It accepts both Medicare and Medicaid and has participated since 2003.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

Within 100 miles79th of 174 facilities

Top 46%

In Virginia109th of 287 facilities

Top 38%

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Inspections and penalties

Most recent standard inspection
March 14, 2024
Health deficiencies cited
10
Complaint-related deficiencies
1
Fines in the last 3 years
0
Payment denials
0
Total penalties
0

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.62 hrs
  • Registered nurses (RN)0.35 hrs
  • Licensed practical nurses (LPN)1.03 hrs
  • Nurse aides2.24 hrs
  • Physical therapists0.01 hrs

Facility details

Ownership
For profit - Limited Liability company
Certified beds
120
Average residents per day
104
Participates in
Medicare and Medicaid
Medicare/Medicaid since
December 1, 2003
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes