Overview
Havenwood-Heritage Heights has a Medicare overall rating of 2 out of 5, below the New Hampshire average of 3.0. It ranks 2nd of 4 nursing homes in Concord. Its strongest area is quality of care (4 of 5), and its weakest is health inspections (2 of 5).
Residents receive about 4.7 hours of nursing care per day, more than at 84% of nursing homes in New Hampshire (the state average is 3.9 hours). Of that, 0.8 hours come from registered nurses.
Its most recent standard inspection, on April 22, 2026, found 2 health deficiencies, fewer than the New Hampshire average of 4.0. It has no fines on record for the past three years, while 32% of New Hampshire nursing homes have been fined.
Havenwood-Heritage Heights is a nonprofit facility with 70 certified beds, caring for about 67 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1969. It is part of a continuing care retirement community.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 50%
Top 65%
Top 64%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- April 22, 2026
- Health deficiencies cited
- 2
- Complaint-related deficiencies
- 0
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff4.71 hrs
- Registered nurses (RN)0.83 hrs
- Licensed practical nurses (LPN)0.82 hrs
- Nurse aides3.06 hrs
- Physical therapists0.12 hrs
Facility details
- Ownership
- Non profit - Corporation
- Certified beds
- 70
- Average residents per day
- 67
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- July 8, 1969
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes