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Harold and Grace Upjohn Community Care Center

2400 Portage St, Kalamazoo, Michigan 49001

Overview

Harold and Grace Upjohn Community Care Center has a Medicare overall rating of 1 out of 5, below the Michigan average of 3.2. It ranks 5th of 6 nursing homes in Kalamazoo. It scores best on staffing (4 of 5) and lowest on health inspections (1 of 5).

Residents receive about 3.9 hours of nursing care per day, more than at 55% of nursing homes in Michigan (the state average is 4.0 hours). Of that, 0.8 hours come from registered nurses.

Its most recent standard inspection, on April 17, 2026, found 23 health deficiencies, more than the Michigan average of 9.9. 4 of them came from complaint investigations. Medicare records 2 fines totaling $31,186 in the past three years.

Harold and Grace Upjohn Community Care Center is a nonprofit facility with 84 certified beds, caring for about 77 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1967. It is part of a continuing care retirement community.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In Kalamazoo5th of 6 facilities

Top 84%

Within 100 miles257th of 278 facilities

Top 93%

In Michigan388th of 420 facilities

Top 93%

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Inspections and penalties

Most recent standard inspection
April 17, 2026
Health deficiencies cited
23
Complaint-related deficiencies
4
Fines in the last 3 years
2 totaling $31,186
Payment denials
1
Total penalties
3

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.92 hrs
  • Registered nurses (RN)0.85 hrs
  • Licensed practical nurses (LPN)0.90 hrs
  • Nurse aides2.17 hrs
  • Physical therapists0.05 hrs

Facility details

Ownership
Non profit - Corporation
Certified beds
84
Average residents per day
77
Participates in
Medicare and Medicaid
Medicare/Medicaid since
January 1, 1967
Inside a hospital
No
Continuing care retirement community
Yes
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes