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Hallmark Manor

32300 First Avenue South, Federal Way, Washington 98003

Overview

Hallmark Manor has a Medicare overall rating of 2 out of 5, below the Washington average of 3.3. It ranks 4th of 4 nursing homes in Federal Way. Its strongest area is quality of care (4 of 5), and its weakest is health inspections (2 of 5).

Residents receive about 4.2 hours of nursing care per day, more than at 57% of nursing homes in Washington (the state average is 4.4 hours). Of that, 0.9 hours come from registered nurses.

Its most recent standard inspection, on May 13, 2025, found 20 health deficiencies, more than the Washington average of 15.5. 1 of them came from complaint investigations. Medicare records 2 fines totaling $46,555 in the past three years.

Hallmark Manor is a for-profit facility with 147 certified beds, caring for about 108 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1987.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In Federal Way4th of 4 facilities

Top 100%

Within 100 miles94th of 136 facilities

Top 70%

In Washington138th of 192 facilities

Top 72%

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Inspections and penalties

Most recent standard inspection
May 13, 2025
Health deficiencies cited
20
Complaint-related deficiencies
1
Fines in the last 3 years
2 totaling $46,555
Payment denials
0
Total penalties
2

Staffing

Average hours of care each resident receives per day.

  • All nursing staff4.22 hrs
  • Registered nurses (RN)0.92 hrs
  • Licensed practical nurses (LPN)0.75 hrs
  • Nurse aides2.55 hrs
  • Physical therapists0.00 hrs

Facility details

Ownership
For profit - Corporation
Certified beds
147
Average residents per day
108
Participates in
Medicare and Medicaid
Medicare/Medicaid since
May 28, 1987
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes