Overview
Nans Pointe Rehabilitation and Nursing has a Medicare overall rating of 1 out of 5, below the Virginia average of 3.1. It ranks 4th of 4 nursing homes in Suffolk. Its strongest area is quality of care (3 of 5), and its weakest is health inspections (1 of 5).
Residents receive about 4.0 hours of nursing care per day, more than at 74% of nursing homes in Virginia (the state average is 3.9 hours). Of that, 0.3 hours come from registered nurses.
Its most recent standard inspection, on July 12, 2022, found 37 health deficiencies, more than the Virginia average of 14.0. 13 of them came from complaint investigations. It has no fines on record for the past three years, while 38% of Virginia nursing homes have been fined.
Nans Pointe Rehabilitation and Nursing is a for-profit facility with 148 certified beds, caring for about 113 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1991.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 88%
Top 92%
Family reviews
- ConnieAugust 2021
Years ago this was a good facility. I was admitted there for 3 weeks. I cried myself to sleep every night. 1st. The food is slop. They have some really good nurses but they are hurting themselves by staying in this place. The have male cnas taking care of female patients, putting patients on bed potty. Seeing them naked. I was supposed to have IV antibiotics 3 times a day. I was lucky to get them 2 times a day. They hook them up and leave them hooked up until the put the next ones in. The dressing for the pic line was supposed to be changed every week. It was changed on July 29. They get there meds from Richmond. So when they run out they have to wait till it comes in from Richmond. I went 36 hours without meds waiting on richmond. I was given the run around for discharge. Finally I got home. Food is horrible. I wish I could post a pic. Most of the nurses are really nice but work ethics is a problem. Rooms are clean. What rating would I give. A 1
Inspections and penalties
- Most recent standard inspection
- July 12, 2022
- Health deficiencies cited
- 37
- Complaint-related deficiencies
- 13
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff4.01 hrs
- Registered nurses (RN)0.34 hrs
- Licensed practical nurses (LPN)1.42 hrs
- Nurse aides2.25 hrs
- Physical therapists0.04 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 148
- Average residents per day
- 113
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- June 28, 1991
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes