Overview
Citizens Care Center has a Medicare overall rating of 5 out of 5, above the Maryland average of 3.2. It ranks 2nd of 2 nursing homes in Havre de Grace. It scores best on staffing (5 of 5) and lowest on quality of care (2 of 5).
Residents receive about 4.0 hours of nursing care per day, more than at 69% of nursing homes in Maryland (the state average is 3.9 hours). Of that, 0.8 hours come from registered nurses.
Its most recent standard inspection, on January 29, 2026, found 14 health deficiencies, fewer than the Maryland average of 16.9. 4 of them came from complaint investigations. It has no fines on record for the past three years, while 40% of Maryland nursing homes have been fined.
Citizens Care Center is a nonprofit facility with 184 certified beds, caring for about 133 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1967.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 29%
Top 27%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- January 29, 2026
- Health deficiencies cited
- 14
- Complaint-related deficiencies
- 4
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff4.00 hrs
- Registered nurses (RN)0.79 hrs
- Licensed practical nurses (LPN)0.96 hrs
- Nurse aides2.25 hrs
- Physical therapists0.11 hrs
Facility details
- Ownership
- Non profit - Other
- Certified beds
- 184
- Average residents per day
- 133
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- January 3, 1967
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes