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Complete Care at Springbrook

12325 New Hampshire Avenue, Silver Spring, Maryland 20904

Overview

Complete Care at Springbrook has a Medicare overall rating of 2 out of 5, below the Maryland average of 3.2. It ranks 10th of 12 nursing homes in Silver Spring. It scores best on quality of care (4 of 5) and lowest on health inspections (2 of 5).

Residents receive about 3.5 hours of nursing care per day, fewer than at 79% of nursing homes in Maryland (the state average is 3.9 hours). Of that, 0.7 hours come from registered nurses.

Its most recent standard inspection, on May 1, 2026, found 26 health deficiencies, more than the Maryland average of 16.9. 18 of them came from complaint investigations. It has no fines on record for the past three years, while 40% of Maryland nursing homes have been fined.

Complete Care at Springbrook is a for-profit facility with 93 certified beds, caring for about 86 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1976.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In Silver Spring10th of 12 facilities

Top 84%

Within 100 miles363rd of 457 facilities

Top 80%

In Maryland170th of 219 facilities

Top 78%

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Inspections and penalties

Most recent standard inspection
May 1, 2026
Health deficiencies cited
26
Complaint-related deficiencies
18
Fines in the last 3 years
0
Payment denials
0
Total penalties
0

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.46 hrs
  • Registered nurses (RN)0.69 hrs
  • Licensed practical nurses (LPN)0.95 hrs
  • Nurse aides1.81 hrs
  • Physical therapists0.00 hrs

Facility details

Ownership
For profit - Limited Liability company
Certified beds
93
Average residents per day
86
Participates in
Medicare and Medicaid
Medicare/Medicaid since
December 1, 1976
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes