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Accel at Willow Bend

2620 Communications Parkway, Plano, Texas 75093

Overview

Accel at Willow Bend has a Medicare overall rating of 1 out of 5, below the Texas average of 2.8. It ranks 7th of 9 nursing homes in Plano. It scores best on quality of care (4 of 5) and lowest on staffing (1 of 5).

Residents receive about 3.5 hours of nursing care per day, more than at 68% of nursing homes in Texas (the state average is 3.4 hours). Of that, 0.3 hours come from registered nurses.

Its most recent standard inspection, on August 21, 2025, found 26 health deficiencies, more than the Texas average of 9.6. 23 of them came from complaint investigations. It has no fines on record for the past three years, while 68% of Texas nursing homes have been fined.

Accel at Willow Bend is a for-profit facility with 110 certified beds, caring for about 80 residents on an average day. It accepts both Medicare and Medicaid and has participated since 2013.

Medicare ratings

Overall
Health inspections
Quality of care
Staffing

Source: Medicare Care Compare, data as of October 1, 2026.

How it compares nearby

Ranked by Medicare overall rating, then quality, inspection and staffing ratings.

In Plano7th of 9 facilities

Top 78%

Within 100 miles258th of 339 facilities

Top 77%

In Texas879th of 1,166 facilities

Top 76%

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Inspections and penalties

Most recent standard inspection
August 21, 2025
Health deficiencies cited
26
Complaint-related deficiencies
23
Fines in the last 3 years
0
Payment denials
0
Total penalties
0

Staffing

Average hours of care each resident receives per day.

  • All nursing staff3.47 hrs
  • Registered nurses (RN)0.28 hrs
  • Licensed practical nurses (LPN)1.25 hrs
  • Nurse aides1.95 hrs
  • Physical therapists0.00 hrs

Facility details

Ownership
For profit - Corporation
Certified beds
110
Average residents per day
80
Participates in
Medicare and Medicaid
Medicare/Medicaid since
December 13, 2013
Inside a hospital
No
Continuing care retirement community
No
Changed ownership in last 12 months
No
Resident or family council
Resident
Sprinklers in all required areas
Yes